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Frequently Asked Questions

FAQ

01

How long does shipping take?

 

Orders are typically processed within 1–3 business days. Shipping times vary by location and will be provided at checkout.

03

How do your shirts and hoodies fit?

Most items fit true to size unless otherwise noted. If you prefer a relaxed or oversized fit, we recommend sizing up.

05

Do you ship internationally?

Yes, international shipping is available. Rates and delivery times vary by destination.

02

Do you accept returns or exchanges?

Yes. Returns and exchanges are accepted within a set time frame, as long as items are unworn and in original condition. Full details are available on our Returns page.

04

What materials are used?

Our apparel is made with high-quality fabrics selected for comfort, durability, and everyday wear.

06

How can I contact you?
 

You can reach us anytime through the Contact page or by email. We usually respond within 24–48 hours.

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© 2026 by J. PHOENIX CREATIVE, LLC.

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